FAQs

What should you have for a display monitor?

Dr. Know’s Waiting Room TV will run on any computer monitor and any HD TV display that has at least 720p resolution (1280 x 720 pixels). We recommended LG 32” – 47” HD TVs.

How do you setup Dr. Know’s Waiting Room TV?

1. Plug the media player into the included timer and the timer into a wall outlet.
2. Connect the media player to your HD display.  View instructional video here.
3. Connect the media player to your wireless Internet (our media player runs on windows 7).

or

Have one of our friendly technical staff come to your office to do the installation. Visit our Full Service page for further details.

About the screen size for Dr. Know

1. Dr. Know’s Waiting Room TV software is designed to look its best when it fills the entire monitor. The media player computer is pre-configured to display the Waiting Room TV at the best resolution.

How do you start the Dr. Know program and stop it at the end of the day?

Dr. Know starts when the timer clicks the power on to the media player and automatically shuts down at night. So it’s as simple as turning the TV on in the morning and off at the end of the day.

What if you need help with the installation?

If you need help installing your Dr. Know’s Waiting Room TV, we can do it for you remotely. Get more information here. This requires an active Internet connection.

If you would like to contact us directly, please email support@SpectaraDisplays.com

Need help connecting the media player to an HD TV?

Watch this instructional video.